Connie Fenner - State Farm Insurance Agent

4.7 out of 5 average rating on Google (47 reviews) 4.7 out of 5 average rating on Google (47 reviews) 4.7 out of 5 average rating on Google (47 reviews) This is Ludacris! (feat. Ludacris) :30 Final Boss (:30) Mahomes and MaAuto (feat. Patrick Mahomes & Travis Kelce) Sorry (:30)

Gonzalo Moreno
1 Star
Poor client service. I opted 2 years ago to go with Connie Fenner and State Farm due to there was someone assigned to me as point of contact that was reassuring at the time of purchasing the insurance. I did not want one of those online companies that you don’t know whom to speak to when support is needed. 2 months later he was gone and no one else contacted me, therefore I ended up in the situation I was trying to avoid. I have not only been overcharged for a year and have not seen the credit back (has been more than 2 months since I made the claim) but they renewed my auto policy with an increase of 83%. Very dissatisfied and frustrated. I been copying Connie Fenner on my e-mails in hope she would help attend my complaint but never replied back or provided support.
Tuesday 12th March 2024

Meagan Harvell
5 Star
I needed proof of coverage for my rent insurance quickly so that the apartment complex didn't charge me for their insurance and Brooke Baker was able to get it to me within like 10 minutes!! She is Awesome!
Wednesday 29th May 2024

Charlie and Susan Frye
5 Star
We are new to the area. Connie came highly recommended for all of our insurance needs. Upon our first conversation, Connie was welcoming and accommodating like we have been life long residents of Pittsboro… we highly recommend Connie Fenner as an agent. She secured us great rates and is very personable and caring.
Tuesday 30th January 2024

wendy murcia
5 Star
What can I say? Everyone has described how amazing Connie and her team are. I love the way her office is set up, I love to swing by her office. It makes me feel at home. I love how attentive she is. We had a major problem getting our Insurance through a vendor management company, they where making it impossible for us to get through. I must say if it wasn't for Connie insisting for a whole month our business would have not gotten paid for work we had already done. She truly cares for our community, she has guided us in so many ways and supports businesses like ours around our community. Im so glad we have her. My family has multiple businesses and she is our number 1 for any insurance needs. My family loves Connie! Oh let's not forget to add that she has coffee, water, soda you name it. For families with Children she has coloring books and some Legos. She's just part of the family!
Wednesday 31st January 2024

Calvin Linn
1 Star
Just cancelled our insurance after I found out we have been driving around for 2 weeks with no insurance on our new vehicle, even though i put in to add the vehicle the day we bought it. Repeated attempts to get our rep Connie on the phone but she was always busy with something else or not picking up the phone and never returned voice-mails left. Every time we had a change to the policy it was like pulling teeth trying to get a hold of our agent. Even when we cancelled I had to call repeatedly until someone else in the office picked up Connie's phone. Horrible customer service and mistakes that could have cost us a lot of money
Thursday 14th September 2023